Report a problem / suggest feature
Description:
Explain the bug in a few words, try to use the correct terminology.
Optional, but providing clear details will help in a prompt responce.
Explain the bug in a few words, try to use the correct terminology.
Optional, but providing clear details will help in a prompt responce.
Credentials used
The account you were using at the time
Identifying area
For example, "Human resources, hours summary" or "Home, clock in/out"
Environment
The device you were using
Steps to reproduce:
A screenshot is a proof that you had a problem, but keep in mind that your developer might not be able to reproduce the bug. Make sure to describe, with as much detail as possible, the steps you took before you encountered the bug.
Expected result vs. actual result:
Explain what results you expected - be as specific as possible. Just saying "the app doesn’t work as expected" is not useful. It's also helpful to describe what you actually experienced.
The account you were using at the time
Identifying area
For example, "Human resources, hours summary" or "Home, clock in/out"
Environment
The device you were using
Steps to reproduce:
A screenshot is a proof that you had a problem, but keep in mind that your developer might not be able to reproduce the bug. Make sure to describe, with as much detail as possible, the steps you took before you encountered the bug.
Expected result vs. actual result:
Explain what results you expected - be as specific as possible. Just saying "the app doesn’t work as expected" is not useful. It's also helpful to describe what you actually experienced.